Cities and Artificial Intelligence (AI): What You Should Know

出版日期:2023年12月5日

Artificial intelligence (AI) is computer technology that uses large amounts of data to mimic human intelligence to perform requested tasks. It can be used to draft documents, interpret data, and help make decisions. The emergence of AI technologies presents opportunities and challenges for almost every organization. Cities may be able to make gains in efficiency by using AI but need to be cautious about the potential pitfalls of exposing nonpublic data and entrusting important government functions to AI services.

Cities must comply with the Data Practices Act when using AI

When considering the use of AI in municipal operations, compliance with the Minnesota Government Data Practices Act (MGDPA) is necessary. 澳门网络娱乐游戏平台数据被定义为收集到的所有数据, 创建, 收到了, 维护, 或不论其物理形式如何传播, 存储介质, 或者使用条件. A city would need to be responsive to any data request pertaining to data 创建 with the assistance of AI.

Understand the risk level before entering data into an AI service

在大多数情况下, 将澳门网络娱乐游戏平台数据输入人工智能服务, a copy of that data is left with the service to help it grow its intelligence and be more responsive. 因为这个原因, cities must know the data classification of data it intends to use and should only use low-risk data, 如下所述, 人工智能服务.

  • Low risk: Data that is defined by Minnesota Statutes Chapter 13 as “public” and intended to be available to the public.
  • Moderate risk: Data that does not meet the definition of low-risk or high-risk. This includes but is not limited to system security information, 不是公众名字, 不是公开演讲, 不是公共电话号码, 和IP地址.
  • High risk: Data that is highly sensitive and/or protected by law or regulation. This includes but is not limited to protected health information, 社会保障局数据, 刑事司法信息, 澳门网络娱乐游戏平台签发的身份证号码(如.g., 社会安全号码, 驾驶执照号码, 州身份证号码, 护照号码), 联邦税务信息, 帐户数据, 银行账号.

Using moderate or high-risk data could be considered a data breach. The prevention of improper access or dissemination of data is a critical concern because there are civil or criminal penalties for violations. Cities should assume any data used on AI platforms like ChatGPT, 谷歌吟游诗人, or Microsoft Bing are going to be retained by the service.

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使用AI时的其他重要考虑因素

  • AI is designed to make up information when it does not have an answer. This can lead to inaccurate responses because the data it is using is incomplete or inaccurate. 使用AI时, subject matter experts still need to review any work generated for accuracy and completeness.
  • Because of human influence, current AI systems have bias. When the data used to inform the AI system has preexisting prejudices or underrepresented data sets, 系统无法弥补这一点. 如果使用人工智能来帮助决策, cities should consider if the results have a discriminatory effect on certain residents because the data used was flawed. 例如, when using calls for service data to determine how to allocate resources, cities need to consider if there are areas that don’t request service because of cultural norms or distrust in government.

城市政策应该包括有关人工智能的内容

While cities are considering how to use AI in their work, adopting a policy governing the use of AI seems to be a natural first step. 联盟有一个 电脑使用模式政策 其中包括对人工智能的提及, acknowledging considerations for the transfer of government data to third-party entities. We encourage cities to review any policy regularly as this is a rapidly changing technology. Sample language that can be included in an existing computer use policy or within human resources policies is:

“Employees may use low-risk data with Artificial Intelligence (AI) technology to perform their work. Low-risk data is defined by Minnesota Statutes Chapter 13 as ‘public’ and is intended to be available to the public. The use of AI technologies often relies on the transfer and collection of data to third-party entities. 如果员工不确定数据分类, they must review the data with the city’s responsible authority or their designee, 在使用这项技术之前. All data 创建 with the use of AI is to be retained according to the city’s records retention schedule.”
下载LMC电脑使用模式政策(doc).